FAQs

Frequently Asked Questions

How do I get my digital guide after I buy it?

After checkout, you'll receive an email with access to your download. If it doesn't arrive within a few minutes, check your spam folder or contact us and we'll sort it out right away.

Are the guides free, or do I have to pay?

Both. Start with our free resources — checklists and guides at no cost. When you're ready to go deeper, in-depth digital guides are available to purchase individually.

What format are the guides in?

Downloadable PDF guides you can read on any device — phone, tablet, or computer. Nothing to install, no shipping, no customs fees.

Do I need to know anything about cars already?

No. Everything is written in plain, jargon-free language for beginners, with no assumed prior knowledge.

Is 123 Auto Guides Academy available yet?

Yes — the Academy is open now, with structured courses you can start right away. Explore the Academy.

What if a guide isn't right for me?

Contact us and we'll make it right.

Are the guides useful outside Norway?

Yes — our guides are written to apply broadly, with car owners everywhere in mind.

How do I contact support?

Visit our Contact page and send us a message, or check our Support page for answers to common questions. A real person will get back to you.